Announcements

Chicago Outage

  • 15th January 2024
Greetings!   The datacenter (Equinix) we use in Chicago seems to have had a heating problem, and the main routers there overheated.They are working on restoring the service as soon as possible, however that might take several hours.If you are experiencing connectivity issues - please either change to a different location, or you can also wait ...
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[Resolved] Chicago outage

  • 28th July 2022

Good morning!

 

We had an unplanned outage in our Chicago location in the early hours of this morning. 

We just got that resolved and everyone should be back up and running. 

 

Thank you,

And have a great day ahead!

Hidden Router Team

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London outage

  • 31st May 2022

Greetings!

 

We are aware of an outage in our London location.

 

The entire DC is down, and the issue is being investigated. We are working on bringing the servers back online ASAP.

 

P.S. - The issue has been resolved, London is back online.

 

Thank you.

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TX VPN location network issues

  • 4th July 2021

Our TX location is having some issues at the moment. If you are experiencing network related problems - please restart your Hidden Router, as we have deployed our emergency servers, until the issue with our main location is resolved.

Thank you,
James

 

EDIT: Issue resolved, all servers are fully operational.

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